Wednesday, September 30 at 3:00 PM EST

The ABCs of the Configuration Management Database (CMDB)

A CAI ServiceNow® Webinar

The CMDB is a popular topic these days. Everyone needs it. Few can explain it. Fewer can justify it. Software vendors developed products to support the ITIL process for Configuration Management. Analysts use terms like “federation” and “reconciliation” to help explain the gaps and benefits. Despite this awareness, adoption of a CMDB has not kept pace with the market.

Join this webinar to get there faster.

Register today to learn:

  • The foundation of a CMDB
  • The business benefits of implementing a CMDB
  • The pitfalls of not implementing a CMDB
  • Examples of best practices
 
Brandon Wilson

Brandon Wilson

Senior ITOM Technical Consultant

SN Elite